Comprehensive service for our clients and tenants

"Customer satisfaction, recognising customer needs and developing customer-oriented, innovative services takes top priority with us." The innovative concept - "added value living" - is anchored in the corporate philosophy at IG Immobilien. Our services include a 24-hour hotline, which is available for our customers 365 days a year, an online tenant information system and a quick-service-team that deals with important maintenance and repair works in all Vienna-based IG properties. In a few select properties, IG Immobilien has installed electronic notice boards. On these digital notice boards, the IG tenants will find all the important information relating to their property. Another firmly established part of the IG Group's innovative living concepts are the intelligent information and communication solutions as well as the communal facilities such as outdoor pool, spa, communal kitchen or party room, which ensure a superior quality of living and life. In addition, some IG properties come with a concierge team that acts as the "good soul" of the building and helps tenants with day-to-day problems and maintenance issues.