Dedicated customer orientation and high quality standards as well as sustainability and transparency characterise every business and service aspect of IG Immobilien. Hubert Vögel, manager at IG Immobilien, explains the business philosophy as follows: “Ensuring customer satisfaction, recognising customer needs and developing customer-oriented, innovative services takes top priority with us. This self-imposed quality standard for our services not only benefits our customers, but also plays a key role for the positioning of the entire company – it gives us competitive edge.”
Full service with a high standard of quality
The IG Immobilien Group is committed to high quality standards in all its properties and services. It has been a successful business ever since its foundation back in 1990 and offers all services from a single source. This holistic approach makes the company unique on the market.
The diverse range of services offered by IG Immobilien includes project development, facility management, property management, shopping centre management and asset management. By pooling a comprehensive number of skills within the company, all relevant real estate services can be offered from a single source.
Our aim is to thrill our tenants, customers and partners by offering sustainable quality and extraordinary services. The IG values are important components of our work and form the basis of our team spirit and our corporate philosophy.
Our core values are:
- Customer satisfaction
- Supreme quality real estate and services
- Economic viability
- Respect and partnership
We have anchored our principles and guidelines for day-to-day work in our Code of Ethics and Code of Conduct. Here, we have defined the fundamental principles of ethical, moral and legally impeccable behaviour, appearance and conduct for our employees.
- We want to take on a pioneering role on the real estate market – in terms of innovative and sustainable projects and services.
- We want to create sustainable, future-proof properties and take responsibility for society, the climate and the environment, while also steadily increasing the company’s value.
- We are a full-service real estate company with a constant focus on innovative and sustainable projects – and we assume a high level of responsibility towards our owners and our tenants.
- We think holistically: we always consider ecological aspects, environmental compatibility and ethical criteria in everything we do.
- We develop new, future-oriented concepts and realise these by coming up with innovative solutions. Our properties are all in prime locations and impress with their build quality, facilities and comprehensive services.
- We strive for ultimate tenant satisfaction.