On 30 January 2020, the Austrian real estate industry waited with bated breath for the announcement of the IMMY Award winners. IG Immobilien was among the nominees and, for the third time, received the coveted silver trophy from Vienna’s Chamber of Commerce. This was the 14th edition of the renowned brokerage award.
In 2019, Vienna’s Panel of Real Estate and Wealth Trustees at the Chamber of Commerce examined around 200 Viennese companies for professionalism and service quality – real estate agents were reviewed for the fourteenth time, property managers for the third time. On 30 January 2020, at the annual IMMY Gala, the winners received one of the most prestigious awards in the field of residential real estate. IG Immobilien was once again one of the nominees as a leading full-service provider on the Austrian real estate market and was thrilled to receive a silver IMMY at the award ceremony for 2019.
The two Managing Directors at IG Immobilien, Karin Assem-Honsik and Hermann Klein, as well as Michael Finding, Head of Rental and Sales, were proud to accept the new award: “It feels great to once again be among the best real estate agents in Vienna,” states Michael Finding. “This IMMY is already the third ‘quality mark’ we have received of this kind, and it is awarded by objective experts in a complex and multi-stage test procedure. This is very important to us, because an IMMY is the most reliable confirmation that we are industry leaders in terms of customer orientation and service quality,” enthuses Hermann Klein.
An IMMY provides orientation
The IMMY serves people who are looking for a new home as a valuable guide through the sometimes confusing jungle of real estate offers. The reason: all award-winning companies have passed extensive quality checks in various categories and phases of housing brokerage and performed exceedingly well. To check the service quality, the participating companies are surveyed by anonymous test customers from an independent consultancy. The individual test results are assessed and ranked using a standardised rating system. Criteria such as “comprehensive customer orientation” and “straightforward appointments” were just as much a part of the assessment as “quick inquiry processing”. Michael Pisecky, Chairman of Vienna’s Panel of Real Estate and Wealth Trustees: “The pursuit of quality and high-end service gives each individual real estate broker or administrator a competitive edge. Better image values and transparent services make it easier to convince customers of the advantages of seeking professional support when brokering or managing real estate.”