Our tenants can report any damages or service interruptions in their buildings on our toll-free service phone 0800 / 50 10 20. Our technical staff is available 24/7.
Online Tenants Service Gate
Tenants who prefer using new media instead of the phone, may go online and write a ticket on our Tenants Service Gate online. This is a practical tool to observe the status of repairs.
We implemented a practical information system for our tenants. Registered apartment residents receive relevant information to their building either by SMS text or by E-Mail, such as the date for garage cleaning. In addition, any recent damages which might need several hours to be fixed will also be reported to tenants.
Our IG Service Speedster does maintenance work and repairs in IG objects in Vienna. He also conducts service checks on air conditioning devices, switch boxes etc.
Similar to the American "doorman", our concierge team supports tenants with their daily chores, thus providing a supreme sense of quality of life. Before the concierge service was established at our fine estate "OrchideenPark", IG Immobilien operated a smaller service center at our other housing complex "HerrenhausPark". At OrchideenPark, however, the services offered by the concierge are more extensive, including help with dry-cleaning, daycare, room service, etc.
Boarding House OrchideenPark
Temporary Living with hotel-like services
Boarding House OrchideenPark means living in beautiful apartments in Vienna and enjoying hotel-like services. 26 elegantly furnished apartments with Concierge Service, sized 31 m² - 59 m² (100 sq feet - 196 sq feet), are waiting to be discovered by you at Boarding House at OrchideenPark, the exclusive apartment estate in Vienna's finest district.
Modern spa and fitness equipment, outdoor pool, High-Tech Business Corner with functional office and internet infrastructure, excellent access to public transportation and highly attractive apartment rates - a compelling alternative to a traditional hotel stay.
Visit our beautiful apartments at www.ig-boardinghouse.at